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How do I reset my password?
How do I reset my password?

forgot password, different pw

Updated over a week ago

If you're already logged in and want to change your password, click on your profile button in the bottom left-hand corner of the page. Then click on the "Password" tab and change your password.

If you're not logged in and can't remember your password, here are the steps:


1 - To reset your password, please go to the Login page, and then click on the words "Forgot password?"

2 - Then you'll see a new box that says: Recover Your Password
Please type your email address in the white box and then click on "Send Recovery Email." You'll receive an email asking you to reset your password.

If you need any help, please use the chatbox button in the bottom right-hand corner on your country's Alpha website. We'd be happy to help you!

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